Return of Goods (General Provisions)

  1. The Buyer has the right to return to the Seller a non-food product of proper quality if the product does not satisfy him in shape, dimensions, style, color, size or for other reasons cannot be used for its intended purpose. The buyer has the right to return goods of proper quality within 14 (fourteen) days, not counting the day of purchase.
  2. The return of goods of proper quality is made if it has not been used and if its presentation, consumer properties, packaging, seal, labels, as well as the payment document issued to the Buyer for payment for the Goods are preserved. The list of goods that cannot be returned on the grounds provided for in this paragraph is approved by the Cabinet of Ministers of Ukraine.
  3. The cost of the goods must be returned by bank transfer to the Buyer's account.
  4. The return of Goods of proper quality to the Seller's address is carried out at the Buyer's expense and the Seller does not reimburse the Buyer.
  5. If defects in the Product are identified during the established warranty period, the Buyer personally, in the manner and within the time limits established by the legislation of Ukraine, has the right to present to the Seller the requirements provided for by the Law of Ukraine “On the Protection of Consumer Rights”. When making demands for gratuitous elimination of defects, the period for their elimination is calculated from the date of receipt of the Goods by the Seller at its disposal and physical access to such Goods.
  6. Consideration of the requirements provided for by the Law of Ukraine “On the Protection of Consumer Rights” is carried out by the Seller upon provision by the Buyer of documents provided for by the current legislation of Ukraine. The Seller is not responsible for defects in the Goods that arise after its transfer to the Buyer due to the Buyer’s violation of the rules for using or storing the Goods, actions of third parties or force majeure.
  7. The Buyer does not have the right to refuse a product of proper quality that has individually defined properties, if the specified product can be used exclusively by the Buyer who purchased it (including, at the Buyer’s request, non-standard sizes, characteristics, appearance, equipment), etc. ). Confirmation that the product has individually defined properties is the difference in product sizes and other characteristics indicated in the online store.
  8. Return of goods, in cases provided for by law and this Agreement, is made to the address indicated on the website in the “Contacts” section


DETAILS OF THE SELLER:

Individual entrepreneur ISMAILOVA IRINA ISMAILIVNA

INN 2337400904