Return of Goods (General Provisions)
- The Buyer has the right to
return to the Seller a non-food product of proper quality if the product
does not satisfy him in shape, dimensions, style, color, size or for
other reasons cannot be used for its intended purpose. The buyer has the
right to return goods of proper quality within 14 (fourteen) days, not
counting the day of purchase.
- The return of goods of proper quality is
made if it has not been used and if its presentation, consumer
properties, packaging, seal, labels, as well as the payment document
issued to the Buyer for payment for the Goods are preserved. The list of
goods that cannot be returned on the grounds provided for in this
paragraph is approved by the Cabinet of Ministers of Ukraine.
- The cost of the goods must be returned by bank transfer to the Buyer's account.
- The return of Goods of proper quality to the Seller's address is
carried out at the Buyer's expense and the Seller does not reimburse the
Buyer.
- If defects in the Product are identified during the
established warranty period, the Buyer personally, in the manner and
within the time limits established by the legislation of Ukraine, has
the right to present to the Seller the requirements provided for by the
Law of Ukraine “On the Protection of Consumer Rights”. When making
demands for gratuitous elimination of defects, the period for their
elimination is calculated from the date of receipt of the Goods by the
Seller at its disposal and physical access to such Goods.
- Consideration of the requirements provided for by the Law of Ukraine “On
the Protection of Consumer Rights” is carried out by the Seller upon
provision by the Buyer of documents provided for by the current
legislation of Ukraine. The Seller is not responsible for defects in the
Goods that arise after its transfer to the Buyer due to the Buyer’s
violation of the rules for using or storing the Goods, actions of third
parties or force majeure.
- The Buyer does not have the right
to refuse a product of proper quality that has individually defined
properties, if the specified product can be used exclusively by the
Buyer who purchased it (including, at the Buyer’s request, non-standard
sizes, characteristics, appearance, equipment), etc. ). Confirmation
that the product has individually defined properties is the difference
in product sizes and other characteristics indicated in the online
store.
- Return of goods, in cases provided for by law and
this Agreement, is made to the address indicated on the website in the
“Contacts” section
DETAILS OF THE SELLER:
Individual entrepreneur ISMAILOVA IRINA ISMAILIVNA
INN 2337400904